FAQs

• When can I move in?

  If there is a storage space available that meets your specific storage needs, you can sign your lease during normal office hours (9:00 – 5:00 daily), and move in anytime after that, during our normal gate access hours (7am – 10pm).

• How much notice needs to be given before I move out?

  All contracts are month-to-month. However, we do require a 10-day written notice prior to your next due date.

• What type of documentation do I need to provide in order to rent a space?

  We require a government-issued U.S. photo ID (example: driver’s license, state ID, or passport) and a valid major credit card. We also require customers to provide an alternate contact.

• Do I need to sign a long-term lease?

  Not at all, we rent on a month-to-month basis. Your first prorated (partial) month, plus one full month’s rent is due at move-in. Our one-time non-refundable admin fee is $15.

• How do I make a payment?

  You can pay in person, mail a check or money order, or make a payment over the phone with a credit card.

• What forms of payment do you accept?

  Checks, money orders, major credit cards, cash.

• How do I get access to my unit?

  At the time of rental, each customer receives their own gate code which conveniently allows you to access your unit anytime during normal gate access hours.

• Do you sell boxes and moving supplies?

  Yes we do! For your convenience we have a wide assortment of moving boxes, tape, mattress covers and other packing supplies for sale at our rental office.